IT Support Technician

Mamas & Papas ,
Huddersfield, West Yorkshire
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Job Description

Competitve Salary and amazing benefits About the Role A position has become available for an IT Support Technician to be part of our IT Operations team here at Mamas & Papas. The IT Support Technician is a varied position covering our head office, warehouse, and stores as part of a fun and creative support team. The role will cover the following key responsibilities: + Answer and action calls regarding a vary of IT issues + Qualify and log calls regarding specialisms and priority + Provide administrative support on IT access information for all new starters, or leavers making sure all information added or removed is GDPR compliant across store, head office, international, and warehouse colleagues. + Conduct and prioritise daily checks list, including due reminders. + Provide accident reviews and reports. About the Person To really shine in this role, we are looking for someone with a real passion and knowledge for IT support, always eager to learn new ways, new systems. A problem solver with an ability to adapt to changing circumstances with a methodical, customer focussed approach. You'll have an eye for detail, and creative mind to task solving. Great opportunity for someone within IT Support to learn new areas, with a very cross functional business. About the Brand Becoming a parent is a big step, and big steps need good companions. We've made it our mission to be here for the next generation of parents. Helping them through pregnancy and beyond with products, advice and experiences they need to grow the lifestyle they want. From our Head Office in Huddersfield, Mamas & Papas looks after 26 stores and 100 trusted stockists in the UK and Ireland. With stores and partnerships in more than 40 countries around the world, wherever they are, we help our customers to bring baby into their world, their way. About the Benefits and Training In addition to a competitive salary, you'll be entitled to lots of exciting benefits* including: Pension Secure your futiure with 4% pension contribution Staff Discount 25% staff discount for family and friends Cibo Enjoy subsidised hot & cold, breakfast and lunch canteen, free tea and coffee. Social Hub Free table tennis, dart, pool and chill out sofa's in our Social Hub Events Get involved with monthly events and quizzes. *subject to various T&Cs. Please note this is a Mamas & Papas Limited vacancy. If you're seeking a challenging and rewarding career as part of a global multi-channelled family with ambitious plans for the future, then what are you waiting for? Apply now External Company Name: Mamas & Papas Ltd External Company URL: www.mamasandpapas.co.uk Address Line 1: Colne Bridge Road Contracted Hours: 38.75

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