Porterage Assistant

JLL ,
London, Greater London

Overview

Job Description

We are looking for a Facilities and Events Porterage Assistant for our Integrated Facilities Management business line. About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose We currently have an exciting opportunity for Facilities and Events Porterage Assistant in London. The Facilities and Events Porterage Assistant will be responsible for providing support to the onsite FM and Concierge team in addition to responding to customer requests for meeting and event set up. This opportunity would be ideally suited to a customer service focused individual with experience within a Facilities and Events related environment who would want to join a multinational fast paced environment. What this job involves * Management of pedestal keys/open & close pedestals * 1st line support for photocopies (paper refill, removal of paper jams, toner replacement) * Atrium set up (upon completion of 11th floor) * Minor furniture moves * Processing incoming and outgoing courier items * Meeting room checks and restock (pens, paper etc.) * Photocopier check and restock (paper) * Booking of courier services using the clients preferred suppliers * Collection of mail from the post office * Ordering and delivery of stationery to set points on the floors * Support to the onsite FM and Concierge team as instructed * Maintaining highest level of customer care while demonstrating a friendly and cooperative attitude * Ability to demonstrate a high level of problem-solving skills Sound like you? To apply you need to be able to demonstrate the following skills and experience: * Ensure appropriate follow up with customers in terms of updating tasks * Handle multiple projects at one time * Have the ability to effectively work individually and in a team environment * Own excellent communication skills both written and verbal * Have keyboarding and Windows environment PC Skills * Give attention to detail * Be flexible and possess excellent communication skills (Fluent English) * Have a minimum 1-2 years customer service and shipping/receiving related experience preferred What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at Accommodation.Reques@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.