Solutions Architect, Edge Cloud Security

Fastly ,
London, Greater London
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Job Description

Fastly helps people stay better connected with the things they love. Fastly's edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers' applications as close to their end-users as possible - at the edge of the internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly's customers' use our edge cloud platform to ensure concertgoers can buy tickets to the live events they love, travellers can book flights seamlessly and embark on their next great adventure, and sports fans can stream events in real-time, across devices. They include many of the world's most prominent companies, including Spotify, Alaska Airlines, Hulu, The New York Times, and Ticketmaster. We're building a more trustworthy Internet. Come join us. Solutions Architect - Edge Cloud Security The Fastly Team is looking for a unique Security Solutions Engineer. Fastly's team is the connecting fabric between Product, Sales, and Client Services organizations. Fastly's Security Solutions Engineer will have the opportunity to guide customers over their entire life-cycle from sales, implementation and expert level support to ensure customer success on the Fastly Platform. The Security Solution Engineer will need to have customer-facing experience in selling, through troubleshooting, and delivering implemented solutions on the Fastly global edge cloud. This individual will have knowledge of at least one programming language; the ability to write / learn / understand a common scripting language (bash / python / javascript / etc.) is essential. VCL is the configuration language at Fastly -- prior experience or aptitude and commitment to learn is an important requirement. Experience in devops, network operations, system operations or other technical support organization(s) where complex system interactions are supported or deployed is highly desirable. This unique position will have a key role in being a local security and technical solution engineer that leads our team and our customers to better answers for their businesses. What you'll do * Support the Fastly Sales engagements where security requirements exist * Bring technical expertise in security problems that web properties face and work independently and dynamically to create solutions that solve those problems for customers * Implement and manage WAF deployment for the local customer base to ensure minimal false positives and maximum available protection for our customer's Web Applications * Build test configurations to demonstrate new products and features to individuals and groups * Provide support to internal and external customers for products * Train our internal and external customers on new products and features * Contribute to documentation and articles for general customer education on security best practices and using the Fastly Platform to protect customer assets * Attend appropriate stakeholder meetings and standups, gather and present feedback to various stakeholders What we're looking for * 5+ years of broad solution experience with the CDN, cloud, or managed service provider * 3+ years experience with HTTP request/response protocols and related troubleshooting tools and techniques (curl, dig, tcpdump, etc.) * Demonstrated ability to interact effectively with a variety of business and technical contacts including mid level managers * Proven background in security models, solutions, and products * Expert knowledge of DNS, routing, caching, WAF, DDoS, TLS, security service management * Expert knowledge of internet protocols, website optimization and acceleration * Referenceable communication and documentation experience * Fundamental knowledge of information security standards, policies, controls, and regulations. * Strong attention to detail * Good written communication skills and experience, including writing technical documentation * Comfort with networking equipment and protocols as well as Linux systems are essential * Excellent collaboration skills with cross-functional organizations * Advanced knowledge of enterprise software technology * Superior listening skills, can swiftly identify complex problem relationships through listening and discovery directly with internal and external customers * Open and receptive to new ideas and ways of doing things What you might have * Proficiency in written and verbal communication, in Spanish Why Fastly * We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand. * We love distributed teams. Fastly's home-base is in San Francisco, but we have multiple offices and employees sprinkled around th

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