Telesales Executive - Talent Pool

Benenden Health ,
York, North Yorkshire
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" **Please note we do not currently have any live Telesales Executive vacancies; however, this is a role we recruit for on quarterly basis. Therefore, if this role is of interest to you and you wish to be added to our Telesales Executive - Talent Pool and be considered for the next intake (Dates TBC), we would welcome your application. ** Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future? With a 115-year history, a mutual ethos and nearly 850,000 members, Benenden Health is a unique place to work. Whatever the department, no 2 days are ever the same and the opportunities are as diverse as the members we serve. Working for a business with such a strong commitment to 'doing the right thing', you can expect a broad range of benefits, including; • Competitive Salary • Free Benenden Health membership • Limited onsite car parking • Up to 35 days' holiday including bank holiday and no current weekend working • Pension with up to 10% employer contributions • Excellent training and development • Cycle to work scheme • Employee engagement events • Supporting local charities • Opportunities to give back to our community through volunteering • Mental Health First Aiders • Free onsite gym If you have previous sales, telesales or direct sales experience and are confident when talking to customers from a wide demographic, we are keen to meet you. Working predominately on the telephone, you will have a proven track record in consistently delivering targets in a dynamic and changing work environment. You'll have an excellent telephone manner and strong communication skills, but most importantly; strive to deliver a great customer experience. Key Result Areas: • Acquiring new members and retaining existing members through inbound and outbound call activity • Targeting potential members who have already started an application • Retain members who want to cancel their membership by explaining the benefits of our products and services • Contacting existing members who have cancelled or stopped payments to upsell the benefits of retaining membership • Working on admin and emails received from potential and existing members Skills and Experience: • Effective questioning and listening skills • Enjoys working to KPI's in and sales driven environment • Self-motivated, professional and resilient at all times • Excellent telephone manner and ability to think on your feet • Enthusiastic, dynamic and positive attitude • Strong negotiation influencing skills A full induction programme and on-going training will provide you with an intimate knowledge and understanding of Benenden Health's core product. There is a requirement to attend 3 weeks' full-time training Monday to Friday, 9am-5pm, (Dates TBC). Please note that candidates must be available for the whole training period and have no pre booked annual leave within this time frame. Once we are notified of the dates of the next intake, we will review all applications that have been submitted to our Telesales Executive - Talent Pool and contact any suitable candidates to confirm if they still wish to be considered for the role. For further information on this role, please refer to the Role Profile. " Education: Not Specified Employment Type: Full Time

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