Program Manager - Launch and Expansion

Amazon ,
London, Greater London
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Job Description

Amazon opened its virtual doors in 1995 and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. EU Launch & Expansion team is growing as Amazon Logistics continues to expand their world class last mile delivery experience for customers. If you are passionate about delivery operations and look around corners for ways to serve customers, we want your help. Amazon Logistics is seeking a highly experienced Program Manager to support the strategic expansion initiatives and capacity planning of our European Last Mile Delivery network. Successful candidates will be natural self-starters and quick learners who are comfortable leading large, complex projects. This individual will take ownership of the internal capacity planning of our EU Delivery Stations with the goals of communicating capacity, flagging risk, driving worldwide standardization and defining long-term expansion requirements. Ideal candidates will have experience managing large and complex data sets and thrive applying operational knowledge to ambiguous problems to define and plan the future network. The Program Manager must be capable of providing directional feedback to business leaders to aid in expansion decision making. This individual needs to be comfortable interfacing and driving various functional teams and individuals at all levels of the organization in order to be successful. Essential Duties & Responsibilities Active participant in Amazon safety policies Detailed coordination of network capacity inputs that are all interdependent Responsible for managing the overall capacity output of all expansion and launch projects Contributes to developing comprehensive risk analysis to review at all levels of the business Comfortable in different roles, sometimes supporting, sometimes leading Is capable of taking accountability while providing status, asking for help, and immediately escalating issues and problems as necessary Acts as the Company representative with vendors and suppliers during project execution Mobilizes company resources through effective liaison with support departments, to create project teams capable of completing effective quality work Monitors and reports on the progress of all capacity-related projects and flags delays that will have an impact to our customer experience Responsible for the overall communication of network capacity to all AMZL stakeholders Possesses a broad technical background and has the ability to "roll up their sleeves" and jump in if needed, along with managing Contributes to short-term and long-term strategic planning with business goals in mind

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