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Headstart Employment Ltd
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Leatherhead, Surrey
Administration Assistant
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Contract Type: Contract |
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Salary: £11.2 per hour |
Overview
Administration Assistant Leatherhead Temporary Contract £11.28 per hour Within this role you will provide an administrative support service to operational and management teams within Adult Social Care that enables the smooth running of day-to-day activities. You will work collaboratively with team members in delivering the directorate’s aim to provide personalised services for Adults in the community Duties within this role will include: Analysis, Reporting & Documentation: Ensure information and records are processed and stored to agreed procedures. Assist in providing and manipulating basic data for statistical and other reports. May run and present standard reports. Prepare and despatch a range of standard correspondence/documents to ensure an efficient response to enquiries and timely conclusion of any process connected with the defined area of activity. Customer Service & Support: Deliver a range of administrative and/or customer/consultancy services in support of existing systems or processes to agreed standards, to maximise service quality and continuity. Receive and respond to everyday enquiries from customers to provide a timely, courteous and efficient service. Planning & Organising: Support a group of senior staff, ensuring confidentiality, and assisting in the effective organisation of internal/external meetings and activities to support a high standard of office organisation. Assess the range and volume of work to be undertaken for the days ahead and plan to ensure it is completed to time and to an appropriate standard. Finance/Resource Management: Follow established ordering procedures to ensure adequate resources are available to meet work requirements. Work with others: Receive visitors and provide/request basic information in a courteous manner to promote a positive image of the work unit. Candidate Requirements: Minimum 3 GCSEs at Grade C or above, or equivalent, or able to evidence ability at an equivalent level. Familiar with one or more of the specific processes used in business, financial or HR administration. Ability to apply relevant health and safety, equality and diversity, and other county/service policies and procedures. Competent in a range of IT tools. Ability to work with others to provide excellent customer service. Good written and oral communication skills with the ability to build sound relationships with staff and customers. Able to prioritise and plan own workload in the context of conflicting priorities. Experience of working in a busy office environment. Headstart Employment is an Equal Opportunity Employer