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Berry Recruitment
,
Caerphilly, Gwent
Sales Administrator
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Job Type: Full-time |
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Salary: £19,000 per annum |
Overview
We are looking for a Sales Administrator to join an established Sales and Distribution company based in Bedwas The organisation is very established, having been in operation for over 60 years, and they have a strong reputation across the globe. You will be working alongside a team of Customer Service/Sales Administrators, working closely with Account Managers, and reporting into the Customer Service Manager. Your typical daily duties will include: - Being the primary point of contact for customers; always responding promptly To queries by email or telephone - Offering support to customers through web chat, to include guiding them through the website smoothly - Being able to provide quotation on request, working closely with other departments to provide correct pricing information - Processing all customer orders from portal, website, telephone and email - Liaise with internal departments to ensure payments are made and orders are dispatched in line with customer expectations - Processing and scheduling freight of customer orders - Maintaining and managing bespoke account information - Building lasting relationships and retaining customer loyalty through exceptional customer experience As the ideal candidate you will: - Have two years customer service experience, being able to manager customer expectations and deliver an exceptional service - Have strong written and verbal communication skills - Have good time management, being able to manage a busy and varied workload - Be confident and able to tackle potential problems with own initiative - Have good attention to detail - Enjoy working in a a fast paced environment Working hours are 8.00-17.00 Monday-Thursday with a 15.30 finish on a Friday. Free on site parking. If interested, please apply today 02920-290013 Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.