Customer Service Administrator

Prospect Personnel ,
Adderbury, Oxfordshire
More Details
Job Type: Full-time
Salary: £18,000 per annum

Overview

Are you a keen problem solver and enjoy speaking with customers? Do you have a positive, can-do attitude looking to deliver fantastic Customer Service? We're recruiting for a varied new job based near Banbury, for an outgoing and proactive Customer Service Administrator, working for a busy market-leading distributor. The business are looking for someone with some previous customer service or order processing experience, who enjoys working within a team environment. Your own transport will be essential due to the rural location of the business. The Role As part of a small specialist team, the Customer Service Administrator will be responsible for communicating with customers, processing orders, ironing out any order issues and generally maintaining a high standard of customer care. Key Roles & Responsibilities Processing & uploading orders, using SAP and Excel Communicating with customers on the telephone, regarding orders, delivery information, customer queries and managing customer accounts Providing administrative support to the sales team Liaising with the purchasing, transport & accounts/credit control departments Skills & Experience 1 years office-based Customer Service / Order-processing experience Motivated & organised Proficient IT user, particularly good with Excel and other Microsoft Office packages Able to work on your own initiative, within a team environment Good attention to detail and a high level of accuracy Numeracy skills Confident communicator with a clear & confident telephone manner Able to work under pressure & to tight deadlines Analytical and problem solving skills Quick learner SAP knowledge would be an advantage, though full training will be given Working hours are Monday - Friday 08:30 - 17:00, 22 days holiday plus Bank Holidays. Sound like the role for you? Apply today If you do not receive an initial reply within 3 working days, you can unfortunately consider your application unsuccessful

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