Reception & Customer Service Assistant

Venus Recruitment Ltd ,
Fleet, Hampshire
Job Type: Full-time
Salary: £9,000 per annum

Overview

A brand new part-time Customer Service/Reception role has arisen, working 20 hours a week, providing support to clients and ensuring the highest level of customer service is provided at all times. The part-time hours will be either Monday to Friday 1.30pm to 5.30pm or Monday and Tuesday 8.30am to 5.30pm (1 hour lunch break) , Wednesday 1.30pm to 5.30pm. In this role you'll be meeting and greeting visitors and suppliers, managing deliveries and outgoing post and answering the switchboard. The position takes responsibility for maintaining the appearance of Reception, ordering stationery and office supplies, looking after the building facilities and acting on any queries or complaints from clients in a timely, polite and efficient manner. We're looking for an outgoing, enthusiastic personality who'll be comfortable chaperoning prospective customers, looking after meetings in the conference rooms and providing catering and refreshments as required. Key attributes: Professional manner and appearance Passion for customer service, constantly striving to improve Highly organised with the ability to prioritise your workload Excellent communication skills, both written and verbal Confidence to interact with a range of clients and colleagues Creative approach to problem solving, often thinking outside the box Proactive attitude with the flexibility to adapt to changing demands Competent using MS Word and Excel