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Reed
,
Staines-upon-Thames, Surrey
Customer Service Administrator
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
Experienced and confident with MS Excel? Do you have a natural ability with spotting mistakes? Looking to build a career within a customer service and administrative function? Your role as Customer Service Administrator will be to provide administrative support within the Customer registrations team and to support the wider Customer Services team as and when required. What's included in the role? • Enter information received from e-mails, phone calls, registration documents and forms etc, into appropriate database i.e. CRM, to ensure that all prospect information is captured accurately and promptly. • Maintain a record of all new registrants throughout the administration process. • Responsible for the processing of new customer registrations into the business. • Provide administrative support to Customer Services on an ad-hoc basis • Understand and comply with Information Security and Data Protection procedures Hours of work are on a rota basis which are either 08:00 - 16:00 or 10:00 - 18:00, Monday to Friday £20,000 - £22,000, 25 days holiday, free parking, pension, benefits portal and more