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Wescot Credit Services Ltd
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Horwich, Greater Manchester
Facilities and Maintenance Controller
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Job Type: Full-time |
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Overview
Wescot are not your typical contact centre We offer our customers a range of financial services across various sites. We work on behalf of banking, utility, telecoms and retail finance companies whose customers have fallen behind with their repayments. We strive to deliver gold-standard customer service, working with each individual customer to establish affordable and sustainable repayment arrangements. We are focused on an ethical approach and provide excellent service which we believe is due to our fantastic employees offering the best possible outcomes to all our customers. Wescot was incorporated in Scotland in 1983, but following expansion the business now operates in Bolton, Glasgow, Hull, Moulton, Saltcoats and Telford. We have an exciting Part Time opportunity to join our friendly team in Bolton which is based conveniently next to all travel links, restaurants and cafes. You will also receive a competitive salary and fantastic benefits package. The Role: To ensure a comprehensive and efficient facilities and maintenance service at the Bolton site. Key Deliverables: • Ensure visitors and clients are provided with a professional and courteous welcome, signed in and out of the visitors’ book and complete confidentiality documentation as required. • Control the fob access system including: Issuing badges for new starters, people who’ve forgotten their fobs. Making sure they have correct access, Removing leavers fobs/access, Producing weekly and monthly access reports for audit purposes. • Undertake Health & Safety related duties including: Weekly testing of the Fire Alarm, Monthly water hygiene checks, Monthly emergency lighting testing • Collate monthly meter readings. • Oversee on site car parking • Stock control of stationery and cleaning consumables and the receipt of deliveries • Issuing and logging DSE equipment • General maintenance duties to include: Changing light bulbs, Small repair jobs, Painting • Liaising with contractors on-site to ensure Wescot standards are adhered to • Annual PAT Testing and Asset Tracking checks • Supervising contractors on an adhoc basis when work is to be completed out-of-hours • Provide cover for annual leave as required. • Understand and adhere to all policies, procedures and legislation that affect the business services provided by WCS. • Make effective use of own time and resources to ensure performance objectives and set targets are achieved. Demonstrate a ‘can-do’ attitude, being proactive in seeking additional responsibilities. • Undertake any appropriate training requirements to achieve the minimum targets in relation to core objectives and capabilities. • Contribute towards the continuous improvement ethos of WCS by suggesting relevant improvements to business processes and procedures. Knowledge / Skills / Experience: • Planning; prioritisation and organisational skills • Communication skills and ability to articulate with a range of people both within the business and visiting contractors • Experience in dealing with suppliers of goods and services • Basic plumbing; electrical and joinery skills would be an advantage • Have the physical ability to lift and move • Good knowledge of Microsoft office, specifically Excel, Word and Outlook • Flexibility to change hours/days The working hours for this role are 22.5 hours per week. Wescot is an equal opportunities recruiter and welcome applications from all suitably skilled applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age. We are an FCA regulated company we will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening on all successful candidates.