Property Assistant

Office Angels ,
London, Greater London
More Details
Job Type: Full-time
Salary: £24,000 per annum

Overview

Job Title : Property Assistant Location : Wimbledon Salary : Up to £28k pa Our client is recruiting for a Property Assistant to join their Property Management team based in central Wimbledon. You will be supporting the property management team in delivering high standards of customer service through your administrative responsibilities. You will be providing proactive support to the property managers to help them maximise their productivity and manage their workload effectively. Key Responsibilities will include: Manage the client's email inboxes on a daily basis, deal with routine enquires, as necessary and forward to the relevant property manager matters that require their input and attention. Manage incoming calls, mail and other correspondence for the property managers you support, as necessary and complete any follow up action as required. Process card payments for service charge demands, key fobs etc. as required by the residents. Activate the process of placing service charge debtors into solicitors on overdue service charge accounts as directed by your property manager. Requesting, chasing where necessary and passing onto the relevant property managers quotes for routine maintenance for properties in the portfolio you support. Once the work has been commissioned, raising the Work Order and when complete, follow up with the relevant contractors to ensure the timely invoicing of the work, as required. Maintain attendance records of on-site personnel ensuring that all holiday requests are approved and recorded in line with the relevant client's procedures. Assist with processing outgoing mail for the property managers you and ensure this is done on a timely basis. Prepare and file various documentation including the changes to director appointments and share certificates once it has been reviewed and approved by the relevant property manager. Maintain records on all of the properties managed by your team to ensure they are complete and compliant. Produce Assignment Packs for the properties you support, in conjunction with the relevant property manager, deal with any queries that arise and escalate if necessary. Other ad hoc duties as requested. Skills, attributes and experience required: Has experience of proactively supporting a team of property managers within a property services business. Experience of dealing with clients and is able to communicate effectively, clearly and concisely on email and by telephone. Strong administration skills including IT skills - Outlook, Word, Excel. Previous property management system experience is beneficial. Produces work to a high standard of presentation, accuracy and detail. Proactive and resourceful and has a positive 'can do' attitude. Manages own work effectively and routinely follows through on tasks to completion. Worked effectively in a fast paced office environment where priorities change regularly. Used to influencing colleagues and other personnel to meet deadlines and complete activities should this be required. Able to hold others to account without line management authority and commands respect. Customer focused and understands the need to support colleagues to deliver high service standards. Contributes to the success of the wider team, is an effective team player and is willing to help others where required. Highly organised, manages routine processes well, efficient and meets deadlines. Effective at understanding problems and finding solutions, within boundaries and knows when it is appropriate to escalate. Maintains work performance during peak periods of workload and manages pressure without losing focus. If you have the right skills and experience for this role then please apply today. Our client is looking forward to conducting interviews and starting someone new in their team. By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions. Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://candidate-privacy

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