Learning Officer

Capita ,
Reading, Berkshire
Job Type: Full-time

Overview

We have a fantastic opportunity for an experienced administrator to join our busy Reading based team. Working with key clients you would be responsible for the planning, sourcing and booking of training programmes for their staff, ensuring that that receive the best possible service and achieve value for money. For this role we are looking for someone with a background in administration and a proven aptitude for planning/scheduling events/meetings/conferences etc… This is a rewarding and busy role and one that will give the successful person opportunities to develop new skills and play a pivotal role in the team. What you'll be doing: Assisting in determining learning needs and objectives for an organisation's various employees. Making recommendations for training options either from the current portfolio or by identifying further alternatives from other providers Developing course curricula, supporting materials and programs for learning initiatives. Ensuring the delivery of learning courses and programs through suitable methodologies, such as individual coaching and classroom training. Assisting in evaluating employees learning performance and related improvements. Managing key external stakeholders What we're looking for: Experience in an administrative position Ideally experience of planning/scheduling events/meetings/training etc… although this is not essential Excellent attention to detail The ability to manage internal and external stakeholders A collaborative and proactive approach to work Great communication skills both written and verbal About Knowledgepool Knowledgepool, part of Capita plc, is a leader in Learning and Development Transformation. Our expertise covers everything from strategic learning consultancy to managed learning services, curriculum design and training delivery to digital and competency management. We also specialise in apprenticeships and pre-employment programmes. You'll be joining a team who are passionate about innovation and who take pride in making learning and training the best experience possible. Knowledgepool are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions. What's in it for you? A competitive basic salary £24,000 - £26,000 23 days holiday (rising to 27) with the opportunity to buy extra leave Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave…and plenty more Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you. What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. If you have any questions you'd like to ask before applying, you can contact Jo Robinson via email at We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.