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Index Recruitment Ltd
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Basingstoke, Hampshire
Internal Sales Advisor
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
Our client is seeking professional, ambitious, career minded individuals to join their team in Basingstoke. You will be responsible for providing clients with an excellent and efficient service, responding quickly and effectively to client requests relating to their insurance and business needs both face to face and over the telephone. Develop and maintain a positive relationship with the client and provide them various options to obtain better value on other insurance policies. Ensure relationships with insurers are enhanced through professionalism and efficiency. Follow all internal procedures on the conduct of business including complaints and problems. Develop and maintain a competent level of technical, product and system knowledge. Take responsibility for your personal development in terms of understanding the policies, procedures, the legal and regulatory framework and to share this knowledge with your colleagues. Ensure you act in accordance with current regulatory procedures. Our client has ambitious growth plans, their policy of internal development means there is an excellent opportunity for career progression where your hard work and contribution to the success of the team will be rewarded. Full training will be given including the opportunity to study for nationally recognised professional qualifications (Certificate in Insurance, CII, obtained ideally within 12 months). Hours: Monday to Friday 08.30 - 17:30 Saturday - 08.30 - 12 on a rota basis Candidate Requirements: A good standard of general education with a background in either insurance or sales, banking or finance would be preferred. Excellent communication and interpersonal skills, combined with the ability to learn quickly, organise yourself efficiently, think imaginatively and work well under pressure at all times. Good customer service skills in order to build and maintain working relationships with clients. Good listening skills having the ability to use your own initiative and be able to understand the clients' needs. This position would suit an Internal Sales Consultant, Sales Advisor, Account Manager, Sales Administrator, Customer Service Advisor, Insurance Consultant. Index Recruitment is acting as an Employment Agency in relation to this vacancy.