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Global Technology Solutions Ltd
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Southampton, Hampshire
Technical Presales Consultant - Azure/365/storage /migrations
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Salary: £50,000 per annum |
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Overview
We have an exciting opportunity for a technical presales consultant - Azure/365/storage /migrations to join a prestigious client in Southampton. Successful candidate will be proficient in Azure, 365, storage and migrations that can write really good time estimates for work and engage with customers. Primary Accountabilities Design, develop and maintain products and services which support the on-boarding, in life management and support of the customer. To deliver customer and service excellence within the Customer Strategy Team ensuring all engagements, internal and external, are delivered to the required standard and within the delivery timescales. To complete technical installations, deliver customer projects on time and within budget to agreed standards. Responsible for proactively assisting with recommendations and delivery of solutions to customers maximising customer satisfaction and revenue growth. Proactively engage with the sales team including pre-sales activity to assist, promote and identify the correct solutions for customers where necessary. Support the new business team and where necessary work as part of the implementation team ensuring project delivery is implemented according to the recommendations. Keep up to date with best practice in our key products, suggest and recommend changes to the business and processes to improve the performance of a customer's IT service. Provide professional and expert technical support through the on-boarding process for Managed Services. The goal being a high level of customer satisfaction for any new business. Technical delivery of complex projects for customers including the planning, execution and washup of projects whilst working with the wider team and the Head of Project Delivery. Proactively assisting with recommendations and delivery of solutions to its customers maximising customer satisfaction and revenue growth. Delivery of consultancy services for customers for within specialist technical areas and assistance in delivery of Technology Roadmaps where appropriate Deliver detailed costed time estimates to the sales team Keep up to date with best practice in the key service solutions. Suggest and recommend changes to the business and processes to improve the performance of company. Maintain high quality in delivery and sponsor continuous improvement. Own, maintain and adhere to all elements of the Company's ISO standards Personal Attributes (required role behaviours) Passion for business success and meeting or exceeding targets Solution focused, takes accountability for own actions and constantly strives for greater results. Autonomous self-starter, able to acquire new knowledge and skills quickly Confident and professional with excellent interpersonal, negotiation, communication and presentation skills Customer and stakeholder focused Must thrive in a high growth, fast-paced work environment Resilient, remains calm and self-controlled under pressure. Reacts well to change and stays positive despite setbacks. Keeps difficulties in perspective. Qualifications, Experience, Knowledge and Skills Essential Successful proven track record in design and delivery of technical projects to customers Minimum of 24 months' work experience in a consultant's role in a managed service provider environment MCSE, VCP, CCNA or equivalent technical qualifications Proven experience completing migrations to Microsoft Office 365 and Azure Experience with Unified Communications, Voice networks and VOIP solutions Proven experience designing and supporting complex networks Proven ability in project planning and product management Excellent computing and technical skills Able to communicate clearly and concisely to all levels Exceptional coordination and planning skills Be able to acquire new knowledge and skills quickly and apply to business situations Excellent interpersonal, communication, negotiation, and presentation skills Knowledge and experience of Microsoft based solutions Proven experience in customer deployments and supporting large scale project implementations Extensive experience of installing and administrating MS Windows Server and Client technologies up to Windows 10 (minimum 48 months) Desirable Degree level education or equivalent experience Recognised project management qualification, e.g. PRINCE2, MSP, APMP Demonstrable experience of Service introduction and 'Go to Market' processes Experience in an IT, Cloud or service-related industry So if you are a technical presales consultant looking for your next exciting opportunity please apply today "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf Global Technology Solutions is acting as an Employment Business in relation to this vacancy.