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Technology1
,
Swindon, Wiltshire
SCCM Engineer
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Job Type: Full-time |
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Salary: £35,000 per annum |
Overview
Our client are seeking an experienced SCCM Engineer who is able to manage Win10 gold builds. Overview Troubleshooting issues and implementing resolutions within SLA Providing an excellent customer service through strong communication and interpersonal skills Prioritise tasks independently without escalations in a busy environment Managing and closing support tickets according to KPI/SLAs Constantly seeks to improve technical knowledge and researches new product capabilities EXPERIENCE: Strong interpersonal skills and a positive team player Strong IT knowledge and experience Application/ Software deployment Basic knowledge of ITIL (foundation accreditation desirable but not essential) Flexibility to travel to local sites KNOWLEDGE: ITIL certification (to Foundation level or above) or similar Experienced in IT Infrastructure and End User computing technologies SKILLS & ATTRIBUTES: Customer Service Experience - working with End Users Tools: SCCM 2012, CMCB, Operating System: Win7/10, Scripting: Powershell, Batch and VB scripting Additional skills: GPO, Mcafee EPO, Solidcore, SOE (Imaging), L3 desktop troubleshooting, Knowledge on NCR applications