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Randstad Business Solutions
,
Newport, Gwent
Customer Service Advisor
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Contract Type: Contract |
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Salary: £9.55 per hour |
Overview
Are you a meticulous and experienced Customer Services Representative with experience in dealing with a high volume of inbound calls? Keen to work in the public sector/local government? We have an exciting opportunity to work within a busy department of a client based in Newport. Offering full time hours, this is a fantastic opportunity for someone looking for their next career move. If you are happy to take on a long term temporary contract, are immediately available for work and are able to demonstrate the below skill set, don't hesitate; apply today RESPONSIBILITIES: Taking a high volume of inbound calls Answering questions based on all service areas of the council Working with multiple systems to support telephone queries Handling complaints SKILLS REQUIRED: You must be an experienced customer service advisor who has previously dealt with high volume inbound calls - this is essential You must have resilience to difficult situations You must be happy to work full time hours Monday - Friday You must be available for an immediate start Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.