IT Field Engineer

HAYS ,
Southend-on-Sea, Essex
More Details
Salary: Up to £25801.00 per annum

Overview

IT Field Engineer / Southend-on-Sea / £25,801 Your new company Southend Borough Council is a unitary authority based in the heart of the town centre offering traditional seaside living that makes it a great place to live and work. This diverse and busy town has great public parks and leisure activities, competitive house pricing and excellent travel links. The Council are looking to appoint an enthusiastic, committed and innovative IT Field Engineer to form the wider part of the Infrastructure and Operations department. Your new role As an IT Field Engineer, you will hold a post within the IT Infrastructure and Operations department. Using a combination of remote access tools to provide hardware and software support, you will be carrying out installations and decommissions. Your responsibilities will include managing customer relationships and providing technical support to Council customers including other Council sites, Schools, Libraries and Traded Services. Your day to day will find you investigating root causes to problems in systems, processes and services. You will be a technical lead for site-based issues, ensuring all incidents and requests are managed in a professional and timely manner in line with the Council's agreed SLAs. What you'll need to succeed Your previous experience as an IT Field Engineer coupled with your expert knowledge on Windows desktop and server operating systems will put you in prime position to carry out your role successfully. You will be proficient in hardware and virtualisation, able to troubleshoot LAN and support network firewalls unaided. Clear written and verbal communication skills along with a willingness to travel will be a great advantage to you within this role. What you'll get in return This role is offering a competitive salary starting from £25,801. When joining Southend Borough Council, you can enjoy a range of benefits including: flexible working, salary sacrifice scheme and excellent training and development opportunities. 23 days annual leave plus an excellent pension scheme. A full list of benefits can be viewed on the Southend Council-Hays website What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Felicia Dix on 01473 261 901. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. The Council is an equal opportunities employer. They welcome applications, regardless of race, colour, nationality, ethnic or national origins, sex, disability, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, age or religion or belief. All applications will be considered solely on merit. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk This job was originally posted as www.totaljobs.com/job/89888769

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