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Identify Solutions LTD
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Cardiff, South Glamorgan
Technical Support Engineer (Mac)
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
My client based in the centre of Cardiff is one of the fastest-growing tech companies in South Wales. Due to continued growth and investment, they have an exciting opportunity for a Technical Support Engineer (Mac) to join their team. As a Technical Support Engineer you will need to understand the Mac Desktop, networking, automation, and be able to work with other employees to resolve issues & questions and collaborate with other teams to debug issues as required. Your responsibilities will include: •Provide 1st and 2nd line support for internal desktop & laptop queries •Support Mac-based environment via JAMF management suite •Support Mac OS laptops •Support 1st line Network incidents, Network requests, configuration tasks across all offices •Support the Voice/Phone infrastructure across all offices •Support GSuite Administration •Support MS Office Apps •Support SSO integration •Support Atlassian management suite None of these on their own are a must-have to apply for the role, but it would be useful to share with us any knowledge or experience that you have in these areas. Culture is also very important to my client. Along with a no dress code policy & flexible work from home arrangements they also provide all of our employees with a prepaid debit card each month to spend on Wellness. My client also offers a comprehensive range of employee benefits which include 26 days paid leave, 5% pension, BUPA health insurance, life insurance, long term sickness protection socials every Friday. To find out more, please send in an updated copy of your CV.