Customer Service Agent

Prospect Personnel ,
Banbury, Oxfordshire
More Details
Job Type: Full-time
Salary: £18,000 per annum

Overview

Are you a driven, motivated candidate looking for a new customer-focused role with progression opportunities? We are currently recruiting for a Customer Service Agent for an established and growing engineering company based in Banbury. If you enjoy working in a fast-paced, ambitious environment then this may be the role for you. As a Customer Service Agent you will be responsible for: Delivering excellent Customer Service via email and phone Handling customer queries and complaints Scheduling Engineers diaries Recording calls and administering activity Liasing with and supporting the Sales team Highlighting trends and reporting Providing after sales care for customers Adhoc admin duties Skills / Requirements: Strong Customer Service experience Drive, motivation and ambition Proven record of working to and achieving targets Excellent written and verbal communication skills Ability to work in a fast-paced environment Solid relationship building skills with both customers and colleagues Working hours 09:30 - 17:30, free on-site parking, training structure and bonus scheme. This is an excellent opportunity to join a growing company with ambitious plans with realistic progression opportunities. Apply today If you do not receive an initial reply within 3 working days you can unfortunately consider your application unsuccessful

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