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Tirebuck Recruitment
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Stratford-upon-Avon, Warwickshire
Customer Support Analyst
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Job Title:Customer Support Analyst Contract:Temporary - Permanent Location:Outskirts of Stratford-upon-Avon Salary:£25,000 - £30,000 pro rata (salary dependent on experience) Our client is based on the outskirts of Stratford-upon-Avon and is looking to recruit a Customer Support Analyst. Part-time or Full-time hours will be considered for this role, this would involve working over 5 days Monday -Friday. Due to the location of the business a car driver is essential. Duties include: "Loading, updating, checking and analysing data "Creating and applying meter configuration and checking that meters have been updated correctly "Answering incoming calls across the business and supporting where necessary "Investigating and resolving customer issues via email "Chasing customers for responses "Exporting reports and creating bespoke reports for customers "Using Excel spreadsheets to investigate data anomalies, tracking issues and administration purposes Skills and experience required: "Previous experience of using MS Excel to manipulate data to include VLOOKUP and pivot tables "Strong numeracy skills "Technically minded "Strong attention to detail "Good problem-solving skills This is an excellent opportunity for someone who is keen to work for a small, independent company and possesses the skills and experience required to excel in this role. If this is the role for you, please apply immediately If you are already registered with Tirebuck Recruitment or Allocate Recruitment, please contact your consultant to discuss suitability for this position. Tirebuck Recruitment and Allocate Recruitment only operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy. Tirebuck Recruitment and Allocate Recruitment are divisions of Tirebuck Recruitment Ltd. Tirebuck Recruitment Ltd acts as an employment agency for permanent recruitment and an employment business for temporary recruitment as defined by the Conduct of Employment Agencies and Employment Business Regulations 2003.