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i2i Recruitment Consultancy
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Brockworth, Gloucestershire
Claims Handler
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Job Type: Full-time |
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Salary: £17,500 per annum |
Overview
Claims Handler - Total Loss £17,500 Brockworth My client is currently seeking an assertive and empathetic candidate to join their team as a Total Loss Claims Handler for their office based in Brockworth. This is an exciting opportunity to join a thriving and diverse company. If you have a true passion for providing outstanding customer service whilst following company guidelines, then this is the role for you Job Description Review cases passed over by First Notification Loss team 50/50 split of inbound and outbound calls Handle claims in the correct technical manner following company guidelines Identify indicators of fraud by using questioning techniques Ensuring every customer receives an outstanding customer service experience Personal Attributes and Skills Have a great telephone manner with a passion for providing excellent customer service Fantastic problem-solving skills Confidence using own initiative and can think on your feet Have strong communication skills when liaising with clients and customers Strong negotiation skills Be resilient and solution-driven Enjoy working in a fast-paced environment Previous commercial experience desired Benefits Annual salary review Competitive pension scheme Discretionary bonus based on performance Flexible benefits package Support groups Please contact Poppy at i2i Recruitment for IMMEDIATE consideration If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance. i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas.