Total Loss - Claims Handler

i2i Recruitment Consultancy ,
Brockworth, Gloucestershire
Job Type: Full-time
Salary: £17,500 per annum

Overview

Total Loss - Claims Handler £17500 Brockworth, Gloucester My client is currently seeking an enthusiastic individual to join their team as a Total Loss Claims Handler for their office based in Gloucester. This candidate must be empathetic with the ability to communicate correctly in difficult situations. This is an exciting opportunity for any individual looking to join an award-winning business which can offer great training, support and progression. Job Description Review cases passed over by First Notification Loss team 50% inbound calls and 50% outbound calls Handle claims in the correct technical manner following company guidelines Identify indicators of fraud by using questioning techniques Ensuring every customer receives an outstanding customer service experience Personal Attributes and Skills Have strong communication skills when liaising with clients and customers Have a great telephone manner with a passion for providing excellent customer service Fantastic problem-solving skills Confidence using own initiative and can think on your feet Strong negotiation skills Be resilient and solution-driven Enjoy working in a fast-paced environment Benefits Annual salary review Competitive pension scheme Discretionary bonus based on performance Flexible benefits package Support groups For immediate consideration, please send your CV to Hannah i2i Recruitment today. We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days, please assume that you have been unsuccessful in this instance. i2i Recruitment Ltd is a leading independent employment agency providing staffing solutions across specialist areas. We are a corporate member of the REC and are dedicated to providing a professional quality of service to clients and candidates alike.