Customer Account Manager

Page Personnel Finance ,
Caldicot, Gwent
Job Type: Full-time
Salary: £21,500 per annum

Overview

Are you looking for a role that offers variety and exposure? Would you like to join a business that values it's employees and their ideas? If so, please apply below: Client Details The client / what's on offer: - Global organisation operating in offer 20 different countries - Ongoing support, development and training - Annual salary reviews - £21,500 to £24,000 - Private healthcare Description The role: - The role/key duties: You will play a key part in the delivery of service to the customer and will provide key support to the sales manager: - Setting up new product codes onto the ERP system - Customer order fulfilment - Manage order replenishment - Ensure customer satisfaction throughout - Building strong working relationships with internal and external stakeholders - Provide pricing and sales quotes - Management of local stock - Maintenance of forecast sheets for group purchasing where required - Liaise with suppliers regarding customer requirements, shipping information, lead times, pricing etc. - Keeping customer contact details up to date - Liaise with other European offices where required - Occasional UK/EU travel to conferences, focus groups, technical events, exhibitions etc. - Be able to bring new ideas to the table and use lean and agile working methods - Continious improvement for the wider business Profile The candidate: - Ability to adapt, change and multi task in an ever-changing environment - Understanding of the supply chain process - Experience in a customer facing, support role (ideally with oversight of the whole customer journey) - Keen eye for detail - Excellent problem solving skills - Team player Job Offer Please apply with your CV if interested. Caldicot.