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FirstPort
,
New Milton, Hampshire
Property Transfer Administrator
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Job Type: Full-time |
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Overview
Job Role: Property Transfer Administrator Location: New Milton Job Sector: Finance Hours: 35 hours per week As Property Transfer Administrator you will contribute to our vision of being the leading residential property manager, as recognised by others by: Coordinate legal transactions of property owners, ensuring compliance of ownership Maintain records and assist customers with enquiries relating to transfers, consents and sales The Property Transfer Administrator reports to the Property Transfer Manager. AboutYou As you are currently working in a customer facing role, you are now looking for your next role where you can utilise your high degree of organisation and excellent communication skills. You want to work in a busy and fast paced environment, where you work under pressure, whilst problem solving with a positive attitude. Attention to detail is important to you, and being able to help and assist customers with queries and complaints effectively is something you are passionate about. AboutUs FirstPort is the largest and most experienced residential property manager in the UK, employing more than 3,000 colleagues dedicated to looking after peoples' home. Great property management is about more than just bricks and mortar. We recognise and value the contribution our people make to our business and we are committed to ensuring they are skilled and equipped to do the best job they can and that they have the opportunity to realise their full potential. Our Values set out the commitments we have made to deliver excellent service and they inform the relationships that we have with customers and clients. They shape our culture and are used in measuring and rewarding performance. Main Responsibilities Complete tasks in order of priority to meet the needs and requirements of our customers. Communicate and liaise with all parties involved in a transfer of property Have a clear understanding of, and work towards achieving the Department's KPIs. Collate and dispatch Property Information Packs. Liaise with all departments to ensure that up to date information is stored on our systems and provided to our customers and their potential purchasers. Prepare Deeds of Covenant and Licences to Assign as appropriate. Answer written and telephone enquiries as required. Ensure that all references are obtained and approved if required prior to assignment. Ensure that all service charges and ground rent are paid in full prior to assignment. Our Values Friendly - We look out for people's best interests, and show them we care by dealing with them in a warm and friendly manner. Inventive - We're creative and resourceful. We strive to improve what we do and how we do it, so we can provide the best ideas and solutions to look after people, their homes and communities. Respectful - We listen, consult and take on-board people's opinions and needs. We understand the importance of the home and community in people's lives, and act with respect at all times. Skilled - We've the qualifications, experience and take great pride in our work to consistently deliver the highest standards and value for money. We're informed, and we're always building on that knowledge to constantly improve our quality of service. Trustworthy - We're always professional, reliable, open and honest. People can depend on us to keep our promises and follow through on our commitments. TheBenefits Our customers deserve the best and the same applies to our people. We'll support you with all of the technology, training and support that you need to do your job well. We offer competitive salari