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Morgan McKinley
,
London, Greater London
Desktop Support Technician
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Job Type: Full-time |
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Overview
A fantastic opportunity for a desktop support analyst to work for a global asset manager with over half a billion dollars in assets under management. Key Responsibilities - Provide quality service and takes ownership in; resolving incidents / service request, tracking end user systems and device inventory - Proactively seek information and utilize creative problem solving skills along with standard operating procedures - Demonstrate relationship building, effective communication skills with team members and third parties in the process of resolving incidents / service requests, knowledge transfer resulting in efficient and effective incident management. Key Skills - Windows 7/8 - Microsoft Office - Mobile Devices (iPhone, Android, Blackberry) - Video conferencing equipment - Cisco IP phones - ITIL methodology - Installs and removals - WAN, TCP/IP (desirable) Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative. BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF MORGAN MCKINLEY SERVICES.