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Reveal Media
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Hampton Wick, London, Greater London
Junior Business Analyst
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Job Type: Full-time |
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Salary: £30,000 per annum |
Overview
About Us Reveal Media specialises in Body Worn Camera systems that capture evidence from a first-person perspective. This equipment has a proven and major impact on crime reduction, abuse against the wearer and the associated cost reductions. We have become the most successful European company in this rapidly expanding market and have sold our equipment to the majority of Police Forces in the UK as well as many local authorities and private organisations. Reveal Media has also sold into over 40 countries and is rapidly expanding its international activities. It's an exciting time to work for Reveal as we continue to lead the world in the development and application of Body Worn Video Technology. Purpose of the Role The Junior Business Analyst is part of the Product Team and plays an important role in capturing and documenting product features in order to drive the development effort. The role requires building strong working relationships with internal teams and external customers. Responsibilities Capture Product Enhancements Write clear user stories enabling the Software Development team to code and the Testing team to test Triage and validate incoming bugs and deficiencies from both customers and the Support team. Create and maintain technical documentation such as camera/software interaction Participate in daily team stand-ups Work with the Software Development team and Testing team to plan iterations/sprints Product Collateral Input into product collateral such as: User guides and Manuals Data sheets and Technical considerations Installation & Upgrade documentation Support sales activity and product release Demonstrate software and hardware features to the Sales team Contribute product knowledge to tender response process. Capture FAQ and document answers to build a resource for the sales team Support the sales function with training of: New features Technical limitations Compatibility Qualifications, Skills and Experience Essential Self-starter capable of working in a fast-moving environment, maintaining momentum on multiple projects simultaneously Passionate about delivering great customer experiences and representing the voice of the customer Excellent communication, stakeholder management and the ability to work in a collaborative across teams to drive continuous improvement Excellent analytical skills with experience of data analysis via excel. Excellent written and oral communication skills. Experience of working in a technology company and full understanding of technology lifecycles. Skilled at problem solving. Bachelor’s degree. Desirable Experience in dealing with ambiguity and fast-growing dynamic environment Prior experience in the security industry, camera or wearable device markets advantageous This role will be subject to Police Vetting