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Command Recruitment
,
Narborough, Leicestershire
Service Advisor
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
The Role: Service Advisor We are currently recruiting for a Service Advisor to join our clients leading dealership in Leicester. Working as part of a team of 2 and reporting to the Service Manager, this role offers you the opportunity to use your customer service and administration skills to keep our service department running smoothly. Responsibilities Assist customers with arranging vehicle servicing appointments Manage courtesy car bookings Ensure the customer database is updated and accurate based on service activity Contribute to a department marketing strategy to promote all products and services Plan ahead and manage time effectively to ensure all tasks are achieved Greet customers and visitors promptly, courteously and professionally Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives Maximise service department profitability through the use of professional sales techniques Maximising customer awareness of all available workshop services Required Skills and Experience Ideally, you would have some experience in a similar Service Advisor role in a franchised dealership. In addition to your experience, you will demonstrate the following: Outstanding communication and customer service skills Excellent organisation and time management skills with the ability to work to deadlines Intermediate IT skills with the ability to learn new systems quickly The Salary Package: As a Service Advisor, you will benefit from a Basic Salary of up to £23,000 plus a generous Up Sell Bonus of £7000 pa. So an OTE of £30,000 Hours/ Days: Monday to Friday 8-6 pm with 1-hour lunch break & one in two Saturdays for 4 hours - 8 am-12 pm Plus PLC Benefits as below The Company The company is a multi-award winning group with strong values that put our people and customers at the heart of everything they do. Benefits available to our colleagues in addition to generous salary packages include: Colleague discounts on new and used vehicles, parts and servicing Reward and recognition programme Discount shopping portal Life assurance at no cost to you