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The Curve Group
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Manchester, Greater Manchester
Technical Delivery Manager
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Job Type: Full-time |
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Overview
Technical Delivery Manager-Manchester Heard of us? We're an award-winning bank; backing people to fulfil life's hopes and dreams. Now is your chance… The Technical Delivery Team is a relatively newly established team that forms part of Service Delivery. The team is managed by the Technical Portfolio Manager and is now expanding to be structured as 2 Technical Delivery Managers, 3 Project Managers and 2 Business Analysts. The team manages a few distinct functions; 1) is responsible for delivery of the technical programme of projects that maintain the Banks infrastructure 2) manages a process of centralised engagement across the whole of Service Delivery, working with and providing technical support to all business line projects 3) manages the project related partnership with the Bank Managed Service Provider. We attract talent; by being fully immersed in our business, influencing and understanding our short, medium and long term aspirations. We develop our people; to ensure they fulfil their hopes and dreams, whilst continuing to meet the needs and expectations of our dynamic business. We are a high performing, high profile team. We have worked hard to establish ourselves as trusted advisors; providing the correct balance of knowledge and challenge which supports managers and leaders make the right decisions at difficult times. The role of Technical Delivery Manager is really important to us. You will act as a technical advisor within the business by providing technical direction based on thorough analyses of the problems/opportunities/challenges. Develop realistic, workable solutions that support the customers' needs and implement them successfully. Communicating proactively with stakeholders and senior management regarding progress, issues, risks and risk mitigation steps. Work effectively to remove work silos between business and IT teams. Based in our dynamic Manchester office, you will sit amongst the Service Delivery team. What would your day look like? Creates a 'one team' working environment by building trust and rapport with both the internal customers, delivery teams and the managed services partner. Able to interpret technical requirements and assist in the creation of technical requirements. A good communicator with the ability to gain trust and respect from others, leading to positive contribution and outcomes. Attention to detail is critical with the ability to gain an understanding of dependencies between portfolios and deliverables. Must be able to articulate and discuss identified dependencies and impacts. Assist with the definition and running of process in partnership with managed service provider. Support and advise Projects with technical input to assist with the scoping and shaping of projects in line with current operational procedures. Build and maintain relationship with our managed service partners. What do we expect of you? Experience of technical delivery/technical delivery management. Technical background and experience working with/within IT or technical teams. Experience of working within business change and projects with an understating of project and delivery life cycle. Understanding of regulation within the financial services industry. The ability to interpret technical jargon and communicate an understanding to business stakeholders. Experience in chairing meetings and facilitating teams sourced from multiple departments/disciplines. What can you expect of us? A friendly and flexible culture, synonymous with our proposition to our Customers. A smart yet comfortable working environment, well located for the daily commute and those lunchtime errands. A growing organisation that defines itself as being nimble, lean and strong. A drive for continuous improvement, for which you will be empowered to get behind from day one. A visible and approachable ExCo; who you will very likely to bump into whilst making your morning coffee. And of course you will be compensated competitively, with a good range of core benefits and bonus potential. Still Curious? A lot can happen in a year In 2019 the Group was formed; bringing together two very successful businesses, under one umbrella. Whilst our parent company operates internationally from their HQ in South Africa, we are a UK-based financial services specialist that supports our customers across a range of products and services, with hubs throughout the UK, including London, Reading, Manchester and Cardiff. We also celebrated our 10th Birthday and fundamentally 10 years of helping those with ideas; by saying yes to our customers. We've propelled entrepreneurs on their journeys; we've given first-timers a leg-up onto the property ladder; and we've opened up the lending market to many. As for what the next 12 months has to offer; we are embarking upon the delivery of our Purpose; a Purpose that underpins our next 3 to 5 years as a growing business. Join us today and we will make the same Promises to you as an employee, as we do to each of our Customers. We do not accept speculative agency CVs. Any CV received will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR. Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position. The bank is an equal opportunities employer .