Multilingual IT Support - French or German or Italian or Spanish speaking

French Selection UK ,
Addlestone, Surrey
Job Type: Full-time
Salary: £30,000 per annum

Overview

FRENCH SELECTION UK Multilingual IT Support - French or German or Italian or Spanish speaking Help Desk, Technical Support, 1st line, 2nd line, IT, Service Desk, Service Support, Customer Service, Client Support, Customer Care, Software, Software Support, Technical Software, Network environment, Remote Desktop, Italian, Spanish, German, French, English Salary: Negotiable cca. £30,000 pa depending on experience Excellent Benefits Location: Chertsey, Surrey (South West London) At commutable distance from Waterloo by South Western Railway: London central, Waterloo, Vauxhall, Clapham, Earlsfield, Wimbledon, Raynes Park, New Malden, Barrylands, Surbiton, Esher, Hersham, Walton-on-Thames, Weybridge, Addlestone, Chertsey At commutable distance by car from Surrey on M3 and M25 corridor Ref: 5217M IT experience would be an advantage but not essential / training will be provided Career progression opportunities within the company VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 5217M Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants. The Company: Our client is a well-established IT Service Desk Support provider who operates all over the world Main Duties: To provide IT systems and processes support to all users within the group (UK & Europe) The Role: - To provide technical support and problem fixing advice for end users on all systems - To support hardware maintenance and troubleshooting - To assist with software installation and maintenance - To provide network support, phone system support by phone, email and remote assistance - To proactively keep up-te-date and learn about new products and services - To log all customers issues and assistance into the company's CRM system - To guaranty that reported problems are dealt with professionally and in a timely manner - To prioritise tasks to achieve SLA’s The Candidate: - Fluent in minimum 2 of the following languages: Italian or Spanish or German or French - Fluent in English in written and spoken - Interest in IT support or IT Engineering - IT related problem solving skills and technical IT knowledge - Excellent and professional communication skills Salary: Negotiable cca. £30,000 pa depending on experience Excellent Benefits French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.