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Page Personnel Finance
,
Glasgow, City of Glasgow
Senior Credit Controller
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Job Type: Full-time |
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Salary: £24,000 per annum |
Overview
Page Personnel are delighted to be partnered our client exclusively in recruiting a fantastic opportunity for a Senior Credit Controller. Client Details Our client is a market leading business based in the city centre of Glasgow. This business is experiencing some organic yet exciting growth as the continue to make a positive impact on its market. Description The successful candidate will likely have the following profile: Managing Clients aged debt in line with client requirement Ensure Customer statements and ledgers are reconciled Prepare Client reporting and attending con calls to review debt Effectively manage workload across team and portfolio Work closely with the Banking teams to ensure customer payments allocated and suspense account managed Enhance and maintain process documentation, and ensure compliance with policies, procedures and internal controls Contribute to a culture of continuous improvement, initiating ideas to develop CC processes and controls. Analysis of Credit Control KPI's & metrics as required by clients and company management Dealing with hotel client and customer queries, escalating issues when required Minimise risk across portfolio by Investigating and Informing Client & Management of issues Customer Maintenance - updating client systems within the Credit Control Department Promote and develop relationships with key contacts internally and externally Manage queries to resolution through investigation, reconciliation and escalation Ensure all customer information is up to date and accurate Ensure mailboxes are managed and ensure all documentation is filed correctly Work collaboratively with other departments to ensure excellent service Training, Support and develop team members Ensure any team errors are review to determine root cause and put control in to prevent reoccurrence Profile The successful candidate will likely have the following profile: Strong written and verbal communication skills Excellent attention to detail The ability to work under pressure and to deadlines Organising and prioritising work to meet reporting deadlines Strong IT skills Experience of Navision or other ERP systems highly desirable Good IT skills (Word, Excel, MS Outlook). Good understanding of Credit Control procedures and techniques Experience of managing team workload and distribution Job Offer This role offers a competitive salary of £24,000-£26,000 plus benefits.