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Midas Recruitment
,
Tamworth, Staffordshire
Customer Service Administrator
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Job Type: Full-time |
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Salary: £8.00 per hour |
Overview
Our client, based in Tamworth are currently recruiting a Customer Service Administrator on a Temp-Perm basis. You will be reporting to the Team Leader on a daily basis and providing support to the Service Centre environment. As the Customer Service Administrator, you will be responsible for: Appointing and communicating with key suppliers Processing new instructions Arranging appointments and allocating labour across the UK Inputting data received from our field staff and producing reports General Claim handling Being pro-active in ensuring team SLA's are met Learning to invoice and invoicing of low value claims Resolving customer queries and complaints through to a successful conclusion Analysing and correcting financial data Providing outstanding customer service at all times, remaining courteous and professional The successful candidate for the role of Customer Service Administrator will have: Excellent communications skills both verbal and written Good organisational skills The ability to work under pressure Capability to work under their own initiative and self-motivation In return the Customer Service Administrator will receive a basic salary of £8 - £9 per hour (whilst temporary), rising to £16,500 (when permanent). Working hours are Monday to Friday 8:30am - 5:00pm. Please Note: We do not contact or write to unsuccessful candidates. If you have not heard anything from us within 48 hours of your application, you should presume that your application was unsuccessful. By applying for this vacancy, you are giving permission for Midas Recruitment to contact you and retain your details.