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Cordant People
,
Newcastle upon Tyne, Tyne and Wear
111 Service Advisor
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Contract Type: Contract |
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Salary: £8.21 per hour |
Overview
My Client are looking for a Service Advisor to start as soon as possible. CANDIDATES MUST HOLD AN ADVANCED DBS CERTIFICATE TO BE CONSIDERED Responsibilities:- -Assess the needs of clients and their representatives, supported by decision making software, to reach the appropriate disposition for the client -Referral to a range of other services -Interim and end point advice -Effective and comprehensive risk assessment -Work Effectively as a team member, supporting and communicating with other professional colleagues -Use effective communication skills to holistically assess client needs and determine information in a respectful and non-judgemental way - Provide a professional, courteous and efficient telephone service, consistent with organisational standards for clients seeking advice Cordant People CP1 Cordant People are an equal opportunities employer Cordant Group is an equal opportunities employer