111 Call Handler

Reed ,
Newcastle upon Tyne, Tyne and Wear
More Details
Contract Type: Contract
Salary: £9.09 per hour

Overview

REED are excited to be recruiting for NHS 111 Call Handlers on a temporary basis. YOU MUST HOLD A VALID ENHANCED DBS TO APPLY Hours: 8am-9pm Monday - Sunday full time, shifts on a rota basis. As a Health Advisor for the NHS 111 service you will be the first point of contact with patients, healthcare professionals and other callers. Working within one of our Operations Centre, you will use NHS pathways to record patients’ demographics and clinical information and assess their condition to ensure they are directed to the most appropriate healthcare professional or service. You will provide basic advice and health information to patients calling 111, supporting callers to access the appropriate level of care. Ideally you will be Pathways trained and have a vaild, in date, enhanced DBS. You must also have call centre experience Able to thrive in a fast paced environment Calm under pressure Immediately Available The role is based in Newcastle If you are interested in this position please apply for this role, please note that I am unable to reply to all applications. Benefits include a Reed Rewards package which offer: - Weekly pay - On line access to all of your payslips and your weekly timesheets - Competitive Holiday entitlement (28 days per annum) - A discount scheme to use with a variety of high street retailers - Access to a Pension & Healthcare scheme - Opportunity to 'Refer a Friend' and gain £50 of highstreet vouchers (terms & conditions apply) - Assistance with finding other employment in the future and CV advice And much more

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