Call Centre Agent NHS 111 Weekend Only

Search Consultancy ,
Newcastle upon Tyne, Tyne and Wear
Job Type: Full-time

Overview

Inbound Customer Service Advisor - ASAP Start Gateshead £10 per hour Part time 16 hours Saturday & Sunday Immediate starts Inbound Customer Service Advisor, Gateshead, £10p/h We are looking for Customer Service Advisors to join this award winning business; modern offices in a stunning location. Why apply to be a customer service advisor here? Purely inbound calls No previous experience needed Life as a Customer Service Advisor As a Customer Service Advisor, you'll be taking a large amount of NHS 111 inbound calls from customers who are worrying about the Coronavirus. You will be asking them a series of questions and providing them with the best advise I.E what to do next Every call will be different and you'll take high volumes of calls every day. This means that the time flies, but it's up to you to ensure that each customer is given a 5 service and that their queries are rectified and resolved. You'll work 16 hours per week, shift patterns between 7am and 11pm Saturday to Sunday fully flexible. What you'll need as a Customer Service Advisor Whether or not you have customer service experience, we'd like to hear from people who can deliver a friendly and professional service. You'll be a 'people person' who's happy to help. Your personality is far more important than your previous experience. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.