Customer Service Advisor

Proactive Personnel ,
Hixon, Staffordshire
More Details
Job Type: Full-time
Salary: £18,500 per annum

Overview

Outline Proactive Personnel Ltd are pleased to be recruiting on behalf of their client based in Stafford. We are currently recruiting for the of role of Customer Service Advisor to join an existing team. Our client is a well established company offering exciting opportunities for Candidates who are looking for development and progression. Duties Account management. Attend Customer visits to review accounts and report on progress. Attend Fleet user Group Meetings where required for large customer contracts. Supporting customer vehicle sign off where required. Taking meeting minutes where required and circulating accordingly. Creation of managed account files. Submit regular updates to managed account customers. Provide clerical support to Internal and External Sales as necessary - including spread sheets. Order processing. Dealing with general sales calls, emails and enquiries and responding in a timely manner. Supply quotations where required. Data entry. General Filing. Liaising with External Sales and supporting specification creation where required. Liaising with External Sales to gather correct information to launch new contracts on the system and manage the project. Arranging internal meetings where required to support the smooth running of contracts. Assist with completing customer surveys and entering the data for audit purposes. Assist accounts if any Invoice queries. To carry out any other tasks or duties deemed by the Company to be relevant at the time or beneficial to the business. The key accountabilities detailed above are not exhaustive and you will be required to undertake other duties commensurate with this role. Experience Customer Service experience Administration experience Order processing Good telephone manner Organised and good attention to detail skills BENEFITS Car Parking Progression Opportunities

People also viewed