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Reed
,
Newbury, Berkshire
IT Helpdesk/1st/2nd Line Support - Newbury
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Job Type: Full-time |
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Salary: £20,000 per annum |
Overview
1st Line Helpdesk Technician/ IT Apprentice/First Line Support/1st Line Support/ Helpdesk Administrator/ Helpdesk Coordinator/Service Desk/1st/2nd Line Support/IT Graduate /Junior Software Support/IT Support Type : Permanent Location; Salary: £20-25,000 per annum 1st Line Helpdesk Technician/ IT Apprentice/First Line Support/1st Line Support/ Helpdesk Administrator/ Helpdesk Coordinator/Service Desk/1st/2nd Line Support/IT Graduate /Junior Software Support/IT Support IT Help Desk Engineer required to join a growing software company based in Newbury. The chosen candidate will provide ongoing support to the customer base and work on customer cases/emails through to finding resolutions. Alongside this you will work with internal engineers and project managers to best support customers on boarding and support process. To be suitable for this role you will have experience in a live IT Support environment or within Software support. This is a great opportunity to join a rapidly growing business who has won numerous awards in recent years. Key Skills - G-Suite - Microsoft/Windows OS - Software Support (within Utilities industry would be advantageous) - Customer Management Systems -e.g CRM/Salesforce - Good communication skills and able to have technical interaction with customers If this sounds of interest or you would like to find out more please apply below.