Pensions Errors & Omissions Coordinator

Aon ,
Birmingham, West Midlands
Job Type: Full-time

Overview

Responsibilities Pensions Errors & Omissions Coordinator We’re hiring Aon are currently recruiting a Pensions Errors & Omissions Coordinator to join our team in Birmingham. The Pensions Errors & Omissions Coordinator will be primarily responsible for the effective management of complaints and errors and omissions by working closely with stakeholders. The E&O Co-ordinator will progress and close complex cases timely and identify process and service improvement opportunities. About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. The UK pensions landscape is evolving at a rapid pace. Economic challenges, legislative change, an ageing population and asset volatility pose a wide variety of risks and challenges to pension schemes. Trustees and scheme sponsors are faced with a range of decisions on difficult topics from managing risk to improving member engagement, setting an investment strategy to managing DC plans. Aon Retirement Solutions’ market-leading capabilities and award-winning expertise make us the perfect partner to help clients through their pension challenges. We can provide integrated and comprehensive solutions across actuarial, plan administration, investment and insurance disciplines, enabling us to serve our clients' unique needs every step of the way. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. About the Role Your impact as a Pensions Errors & Omissions Coordinator The E&O Co-ordinator will progress and close complex cases timely and identify process and service improvement opportunities. When delivering the aforementioned, you will create client value and deliver business results by targeting any number of the following benefits for Aon; Reduced errors & omissions Reduced complaints Improved client experience Improved member experience Increased presence of E&O and complaint best practice Effective task management Reduced client escalations Reduced risk to Aon and our clients Reduced member escalations Responsibility for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.