1st/2nd Line Engineer

Itecco Limited ,
London, Greater London
More Details
Job Type: Full-time
Salary: £25,000 per annum

Overview

1st Line IT Support Engineer - London - £35K £25K - £35K depending on experience additional shift allowance Please note - this role will consist of one night shift (8pm - 8am) every five weeks. Please ensure you are happy to undertake this before applying. You will receive an allowance for this in addition to your base salary. A global Managed Service Provider based in central London is looking for a 1st Line IT Support Engineer to join their team ASAP. They need someone who ideally already has helpdesk experience that wants to grow and progress into 2nd/3rd line roles. Due to the size of this business, they are excellent opportunities for progression internally, coupled with formal training and funded certifications. They are looking for a problem solver to ensure that first line requests are resolved quickly and efficiently, or progressed appropriately to second/third line engineers. This role will entail a mix of internal and external support, therefore good communication and customer service skills are a necessity. Please send through your CV if you have experience with the following: Windows Desktop OS 7-10 Active Directory / Group Policy Office 365 MS Office Suite 2 Years' Helpdesk Experience Strong Customer Service/Excellent Communication Skills This is the ideal role for any helpdesk engineer looking to join a business which allows them to work their way up through the ranks. There is also a very generous salary and package on offer, as this business believes in giving back to its employees for the hard work which they put in. Microsoft, Windows Server, Exchange, Office 365, Active Directory, VMware, Helpdesk, 1st Line, First Line Support, Service Desk

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