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Fyte
,
Edinburgh, City of Edinburgh
IT Service Desk Analyst
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Salary: From GBP 20000.0 to 22000.0 per year |
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Overview
Company description: Morgan Philips Group is an innovative recruitment business with a footprint across 4 continents. In just 5 years, we have built a global platform that disrupts conventional thinking in executive and professional recruiting. We combine high-touch consultancy with worldwide search capability and digital sourcing technologies to help you recruit better, faster and cost effectively. Job description: Fyte are delighted to be working in partnership with an award winning accountancy firm, based in Edinburgh. Due to an increase in workload, caused by current economic conditions, my client are looking to add a skilled IT Service Desk Analyst to join their IT?team. This team primarily looks after all internal IT infrastructures as well as offers external IT consultancy services to clients. This role requires an enthusiastic and organised IT professional who can be the first point of contact when internal and external users contact the Helpdesk. This role is originally set out to be a 3 month contract, with the possibility of extension/permanancy on offer after this. Responsibilities include: - Logging calls from the Helpdesk, and resolving or escalating issues. ?? - Supporting internal and external applications. - Track and maintaining hardware/software inventory. - Remote access support. - User account set-up and configuration. Education level: None Work experience: 2-3 years This job was originally posted as www.totaljobs.com/job/89921188