Specialist Support Worker

Riverside Group ,
Bristol, Bristol
More Details
Job Type: Full-time
Salary: £24,677 per annum

Overview

Riverside have a new opportunity for a Specialist Support Worker, working full-time, on a permanent basis. You will earn £24,677 per annum. Work will be scheduled on a rotational shift basis from Monday to Sunday. Who you’ll be helping Jamaica Street Project in Bristol offers emergency accommodation and support for customers who are homeless or at risk of homelessness in Kingstown, Bristol. Our high level support aims to increase confidence in managing mental health or drug or alcohol dependency issues, improve life skills and help you move into more appropriate accommodation. We also offer emergency beds to people sleeping rough in the city via outreach teams and council referrals. We support our customers in finding a route back to employment and help to access training and volunteering opportunities and external specialist services for mental health and drug and alcohol support in order for customers to move on to independent living and maintain their tenancy. What will you do? As a staff member committed to "best practice" in the social Housing field, you will deliver individual, positive, outcome focused support packages to customers of Riverside Supported and Sheltered schemes, ensuring that the support service promotes empowerment and independence. Day to day Your usual responsibilities as a Jamaica Street Project Specialist Support Worker will include: • Ensuring the delivery of individual personalised support packages, reflective of different client needs, including culture and diversity issues. • Assisting clients with day-to-day tenancy issues, payment of rent, claiming benefits, preparing units to let. • Promote and encourage a high level of client involvement, consultation and communication. • Maintaining an accurate and timely record of all activities including the maintenance of a support planning database. • Manage and motivate staff to provide high quality, customer-orientated services. For a deeper understanding of your responsibilities, take a look at the job description linked below. Does this describe you? You are flexible, empathetic, inclusive and resilient. Even better, you have excellent interpersonal and communication skills too. You are experienced when it comes to working with vulnerable client groups and have delivered structure support in either a housing or a social work setting previously. You have demonstratable basic proficiency in Microsoft office as well as the willingness to learn company specific IT systems and complete relevant training. Click on the job description linked below to see a full list of our essential requirements. What’s in it for you? In return for your hard work and dedication, we offer you: • Access to ongoing personal career development opportunities through Learning Zone • Opt-in to our auto-enrolment pension scheme (employee rate 3% and employer rate 5%) or our enhanced pension scheme (employee rate 6% and employer rate 9%) • 25 days holiday per year • Eye tests, glasses and lenses • Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings Who are Riverside? We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150 local authorities in England and Scotland and housing 90,000 people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods. Is Riverside for you? We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect. We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions. Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve. If you’re thinking of joining us as a Specialist Support Worker, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work

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