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Elite Personnel Services Limited
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Thornbury, Bradford, West Yorkshire
Customer Service Representative
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Job Type: Full-time |
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Salary: £18,000 per annum |
Overview
If you are an experienced Customer Service Representative seeking a fantastic new permanent job within Bradford, West Yorkshire and you would like to join one of the best employers in the area offering a great team working environment and extremely generous benefits package, this could be the ideal role for you Working within a busy call centre, your duties will include: Dealing with customer service-related enquiries, processing registrations and non-technical claims Processing all telephone, paper and direct mail applications within company service standards Ensuring all application rejections / queries are followed up and resolved in an efficient and customer focused manner Ensuring all amendments are completed accurately and in a timely manner Ensuring all correspondence is responded to in accordance with company guidelines You will have previous customer service experience within a professional environment, possessing first class verbal and written communication skills and a high level of accuracy. In addition, you will have good administration and IT skills, experienced in the use of Word and Excel, and be a good team player. In return, our client offers free parking, great working hours, incredible benefits and a fantastic team working environment This role is full-time, working 37.5 hours per week, Monday to Friday between 08:30 and 17:30, and every one in four Saturdays working 08:30 until 12:30 with ½ day off in lieu. Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.