Customer Satisfaction Associate

Our client is looking for Customer Satisfaction Associate

Qualifications

Minimum 3 CXC passes or equivalent qualification is preferred, or a combination of experience and related skills and the ability to pass internal assessments.

Proficient in internet navigation.

Responsibilities

You will provide WOW experiences that support long-term customer loyalty & growth

You will help elevate customer orders through thoughtful engagement, expert design and product assistance

You will review designs and orders for clarity, completeness, and aesthetics

You will comfortably and proactively reach out to customers by phone or email

You will troubleshoot and solve problems creatively to deliver results

You will collaborate across departments to come through for our customers and company