Macgregor Cavendish
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Kent, Hampshire
Regional Compliance Manager- South East Distribution
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Salary: £31,700 per annum plus £6K Bonus and Company Car |
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Overview
Regional Compliance Manager- South East – Essex, North London, Surrey, Crawley and Kent -Distribution Salary – up to £31,700K Base Plus £6K Bonus and Company Car plus excellent benefits Our client is one of the best known names in the Distribution market, providing our customers with high standards of quality and service The Role First and foremost the Regional Compliance Manager will drive and take ownership for continuous improvements on ETA (Estimated Time of Arrival) through driving exceptional customer experience Support with leading and motivating the Regional Compliance Teams within our London North and London South regions · Responsible for interviewing, selecting and the onboarding of new Compliance Managers Ensure that KPI’s are achieved and that poor performing or non-compliant Couriers are dealt with effectively. Inspire performance and mentor Compliance team members through 1-2-1's and objectives Ensure the Compliance Teams are proactive in driving efficiencies and provide ‘Strategic Thinking’ Analyse reports to identify compliance failure points and work with Compliance Managers and the Field Team to ensure that non-compliance is identified and managed in an effective manner Responsible for the production of daily and weekly MI analysis Deal with escalated regional claims andenquiries Support with weekend coverage on a rota basis as agreed with the Divisional Compliance Managers Requirements: Self-motivation with the ability and drive to get things done Previous people-management experience with a particular emphasis on support, coaching, motivation and getting the best out of others Experienced in data analysis and the ability to understand the issues and actions that drive the data Problem solving and planning effective contingencies and solutions Professional appearance, articulate and be able to communicate confidently at all levels Strong understanding of Excel, Word and Powerpoint with the ability to create spread sheets and pivot tables to analyse data Ability to create informative presentations which communicate information visually Previous experience within a compliance/analytical role is essential Current UK driving licence as there will be regular travel to our London North and London South Depots Apply Vicky