Tactical Regional Delivery Manager - London

Hermes ,
Kent, Hampshire
More Details
Salary: £38,885 plus car and opportunity to earn up to a £6k bonus

Overview

As a business, Hermes is driven by our four values of Do the right thing, Dare to be different, Strive for more and Be customer obsessed. We run our business by these values and they are reflected in all of our roles, particularly within our Tactical Regional Delivery Manager role. About the role: You will help to support with leading and managing a team of Regional Compliance Managers, Field Managers and Planners Manage teams to regional service and compliance targets - speed of service, standard/next day, claims and enquiries and ETA (Estimated Time Of Arrival) You will be responsible for controlling a regional budget - courier fees, contractor spends, ad hoc payments, team expenses and overrides Maximise service coverage of courier deliveries and collections within the region Responsibility for the recruitment of Field Managers Conduct regular meetings with your team, reviewing performance and creating action plans to improve or resolve problems to ensure they achieve key targets Review and appraise the performance and development of team members, in line with Hermes policies and identify training requirements to the divisional managers for succession planning We are looking for somebody to work around the London area supporting multiple regions including Enfield, Gatwick, Maidstone, Thurrock and Weybridge. Requirements: The ideal candidate will be a pro-active thinker, with the ability to forward plan and create strategic action plans, adapting to network changes and enhancements. You will need to be a strong motivator who can support, coach and lead the teams to drive business strategies as well as personal performance. Help them strive to be the best they can be. The role requires you to have a current driving licence and, at times, can involve working unsociable hours. We would ideally prefer applications from people who have previously worked within the parcel, logistics/supply chain industry. We understand that our Tactical Regional Delivery Manager position is a demanding yet rewarding role, it’s a lot of responsibility and we are looking for colleagues to join us who have the experience and desire to drive a great customer experience in a fast-paced and challenging environment. Benefits: Bonus (up to £6,000) Car 26 days holiday Opt in benefits “To all recruitment agencies: Hermes does not accept agency resumes. Please do not forward resumes to our jobs alias, Hermes employees or any other organisation location. Hermes is not responsible for any fees related to unsolicited resumes.” This job was originally posted as www.totaljobs.com/job/89645390

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