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CvWow
,
Whiteley, Hampshire
Service Administrator
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Job Type: Full-time |
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Salary: £5.00 per hour |
Overview
Are you a highly motivated individual looking to take your next steps in career within the Telecommunications industry? If yes, keep reading as they’re looking for individuals like you Service Administrator Apprentice details: The Service Administrator Apprentice works within the Services team for a period of 15 months, combining work experience, on and off the job training (including a qualification in Business Administration Level 3). The Service Administrator Apprentice is responsible for ensuring that all returned stock is booked in correctly, checking for accuracy in terms of quantity, description, part/model and condition, together with supporting the Fulfilment team with device testing and data wiping. The Service Administrator Apprentice Specialist Role Recording returns, testing and validation for mobile devices and accessories. Creation of inspection/fault reports (if required) Device programming based on customer requirements (high proportion will be on Apple and Android) Ensure all materials and goods are stored correctly to minimise the possibility of damage or deterioration Responsible for dispatch and returns processing Ensure all information is tracked and kept up to date on the company system Comply with company policies, processes and procedures Support, co-ordinate and maintain relationships with internal teams where required Any other duties as required by the line manager commensurate with the position The ideal Service Administrator Apprentice: Warehouse experience an advantage Computer literate and knowledge of MS Packages Good communication skills are essential (both verbal and written) Excellent attention to detail and accuracy Experience within a telecommunications environment (desirable) Good telephone manner Experience in an administration role would be advantageous Adaptability and initiative About The company is the UK's Leading and Largest award-winning Independent Business Telecoms provider, offering Fixed-Line, Mobile, IT & Broadband solutions to businesses nationwide. It is one of the UK's fastest growing technology companies and invests heavily in employee development. Successful applicants should note that their employment will be subject to a basic disclosure check and satisfactory references. If you feel you have the determination and skills to excel in their role of Service Administrator Apprentice, they’d love to hear from you. Click APPLY now