Customer Account Advisors for Debt Collections / Credit Control x 2

Winners Recruitment Limited ,
Truro, Cornwall
Job Type: Full-time
Salary: £19,500 per annum

Overview

New New New Customer Account Advisors for Debt Collections / Credit Control x 2. Winners Recruitment are recruiting Customer Account Advisors Debt Collections / Credit Control x 3 to join a professional, hard working and staff focused office based in Truro, Cornwall. This is a great opportunity for someone with confident numeracy skills looking for a role within an office environment, working on the telephones and using a computer. Compliance training and one to one training will be provided. Your job as the will be to work as an out-sourced credit controller, speaking with customers who have got behind on their payments on their utility bills or customers who owe monies to your clients. Working in an organised and methodical manner, you will use your confident telephone manner to speak with the customer, asking to take payments over the phone. You will listen to the customers and speak with them to negotiate when payment can be made. Preferably taking debit card details over the phone or arranging for bank payments and keeping in touch with the customer until the payments are cleared for you clients. This is a targeted office environment where you will need to be results driven and focused to ask for payment to be made, with bonus paid as you exceed your work performance targets. The office is busy and noisy, with a large friendly staff focused team, who enjoy team builds, celebrating seasonal and sporting events, creating a social working environment and a great place to work. Starting salary is £10.00 per hour with an uncapped bonus circa £30,000 The hours are 37.5 hours per week, with a rota of 8.30am to 5pm, 9am to 5.30pm and 10am to 6.30pm Monday to Friday and Saturdays 9am to 1pm, one in two or one in three, with flexibility. Plus 28 days holiday and pension. Business dress is required. Modern offices, with a lovely working environment, music, loud and buzzy office environment, working on double screen computers and induction and one to one training provided. If you are a confident, numerically minded person with a great telephone manner please click and apply now Or you can find Lisa’s direct email on the Winner Recruitment website. This vacancy is being handled by Lisa Berridge, Commercial Account Manager at Winners Recruitment Truro who is currently responsible for all Permanent and Contract Recruitment. Lisa has been working in the Recruitment industry for over 20 years and prides herself on working with her applicants and client companies to find the right people for the right job, every time. Lisa works with the successful Winners Recruitment team in Truro, who supply staff across Cornwall in the following areas: Administration & Secretarial, Accountancy & Finance, Sales & Marketing, Human Resources, Purchasing, IT, Management, Engineering, Warehouse and Manufacturing. CV's in confidence. Please call the Truro office of Winners Recruitment if you would like a confidential chat.