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Focus Search and Selection
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Birmingham, West Midlands
Case Manager
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Job Type: Full-time |
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Salary: £25,000 per annum |
Overview
Our client a bridging lender offering short term finance solutions have an opportunity for a Case Manager to join their growing business. As a Case Manager working for this principal lender your key responsibilities will include: Manage a pipeline of cases in a fast-paced environment dealing with workflows and prioritising accordingly. Liaising with brokers to assist in obtaining the required documents and supporting information to expedite the completion of loan applications Manage expectations and deadlines whilst providing an excellent service that encourages repeat business Dealing with broker queries and keeping brokers up to date with the progress of their applications. Preparing HOT’s, AIP’s and other documentation Ensure that data including tracking of calls, correspondence and visits are accurately entered and managed within the company’s CRM system Liaising with Underwriting and Credit as necessary Track and record activity on accounts and help to close deals Submit weekly progress reports and ensure data is accurate Obtaining property information and valuation quotes Dealing with AML and carrying out initial searches Communicate effectively with other departments as required. Ad hoc administration and projects Provide excellent customer service to internal and external customers alike. Ensure communication between internal departments and with external partners is clear and concise at all times. Update all internal systems as required. Skills required for this role will be a can-do attitude, experience in dealing with a high-volume workflow and prioritising accordingly, excellent numeracy skills and an ability to create strong relationships with key stakeholders and third parties. Take charge of your career and apply now You will be rewarded with a very generous basic salary, bonus potential and benefits package including a whole range of flexible benefits. Due to the high amount of interest that we receive for each of our roles, unfortunately, we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please note that our client is an equal opportunities Employer and adheres to all relevant legislation and offer services regardless of age, race, sex, disability or religious belief. By using Focus Search & Selection, you signify your assent to our Privacy Policy. You can view this on our website.