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Sopra Steria Limited
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Salisbury, Wiltshire
Service Design Manager Salisbury
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Job Type: Full-time |
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Salary: £50,000 per annum |
Overview
Service Design Manager - Excellent career growth opportunities/Top Client list Package: £50000 to £55000 3% Flex Fund Life Assurance Pension Car allowance Location: Salisbury Bring your Service Design Management expertise to us and in return we’ll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T. It is essential that the successful candidate is willing to undergo an Advanced Security Clearance process for this role. The company Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is a trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges. The day job Currently looking for a Service Design Manager for a unique opportunity as part of a team delivering 'enabling' services to a large Public Sector customer. This is a complex environment and the scope for learning is only limited by your own ambition and willingness to learn new skills. As a Service Designer you will creating services across a diverse portfolio of technical change, considering supportability, service and end user needs. Key Responsibilities: Work alongside project teams ensuring that Service considerations have been factored into all of the solution's architecture Assess elements of the solution that influence supportability, maintenance and enduring service Work across multiple work-streams within the portfolio identifying conflict, duplication and dependencies Support Service transition to ensure a smooth and informed introduction into service Identify and assist with establishing Service assets and operational collateral required for operational readiness Technical background and the ability to question decisions and approaches Essential skills: Understand service delivery models Experience of managing delivery to SLAs and Key Performance Indicators IT services background Professional SM qualification such as ITIL Assertive and pragmatic leader Self-driven, passionate about making a difference Takes accountability and ownership for delivering good service Stakeholder management and communication Reasons why you should apply to us We’re big - really big. With that comes career growth opportunities - we offer excellent training, you’ll join a company where development and progression is actively encouraged and not just something we talk about We have an enviable client list - we work with some of the biggest names out there We ensure our working environment is supportive and collaborative, everyone has a voice and all opinions count Our goal is to disrupt the market, not just follow the status quo Sustainability is really important to us, in fact we are within the top 1% of companies worldwide tackling climate change and managing our emissions We embrace difference as a source of creativity, innovation and competitive advantage and welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. Get in touch for more details or to have a confidential discussion about whether this could be the opportunity for you.