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Dunelm
,
Salisbury, Wiltshire
Sales Assistant - Service
Overview
Job Description
Excited for a new opportunity? Dunelm is seeking a Retail Sales Assistant (Customer Service) to join our team. Our Service focused Sales Assistants are a vital part of the team, mainly based on the shop floor ensuring all our customers receive excellent customer service through their great product knowledge and natural ability to strike up a conversation. We have a range of hours available from 8 to 16 hours per week. Candidates will need to be fully flexible as shift patterns will vary over 7 days and will include one weekend day a week and a minimum of one evening day a week . Requirements Your responsibilities will include: * Working as part of a team to deliver outstanding service for our customers. * You will be based in high footfall areas interacting with customers ensuring they receive an amazing customer experience. * Comfortable working in a fast-paced environment, you will also be required to keep up to date with our product offering. * Be confident to assist customers on the tills with different queries including refunds. * Ensuring your departments are regularly merchandised and our customers have available to them the full range of our wonderful products * Being comfortable using in store technology including and iPads to help customers order products from our larger online range. * To be flexible, potentially working morning, afternoon, evenings and weekends, also available for overtime at our peak times. Benefits As part of the Dunelm Family, you will enjoy plenty of benefits too: * Holiday Entitlement -competitive entitlement including an additional 'birthday' day off. * 15% colleague discount on all our products instore and online. * Competitive hourly rate of pay * Birthday paid day of * Charity day paid day off * House moving day paid day off * Share save scheme * Peoples pension * Gym discount * Cycle to work * Mobile phone discount * Childcare vouchers * Plus many more from restaurant, cinema, hotel discounts and discounts on fashion retailers!